Frequently Asked Questions
For additional questions email registration@sid.org
Where and when will Display Week be held?
Display Week 2026 will be held at the Los Angeles Convention Center in Los Angeles, CA. Education: May 3-8, 2026 and Exhibition May 5-7, 2026.
Who are my points of contact when making preparations for exhibiting at Display Week?
For exhibit, sponsorship and promotional sales:
Julia Son, Director of Global Sales, and Strategic Initiatives
Americas/Europe/Asia Sales
Julia@sid.org
For all questions regarding invoicing, payment, billing, scheduling, sponsorship art requirements and overall exhibit hall logistics.
Danielle Rocco, Exhibitor Service Manager
Direct: 646-226-7592
drocco@sid.org
For general convention questions:
Mari Ramirez, Director of Conference
Direct: 813-381-3667
mramirez@sid.org
For SID Corporate Membership:
Shrilaxmi Holla
shrilaxmi@sid.org
I need help designing and constructing my booth. Do you have any recommendations?
Yes. There are a number of sources you may look to for assistance in designing and constructing your booth. The Convention General Contractor (Freeman) can assist you in this area. There are also several other companies that provide such services on the web. You are not required to use any particular contractor. We encourage you to shop around and receive bids on your booth design project before making a final decision. Begin the process as early as possible to avoid delays and time constraints as the event draws near.
What guidelines, if any, will I need to follow in constructing my linear booth?
It is the exhibitor’s responsibility to follow these guidelines in booth construction, and it will be at the exhibitor’s expense to comply with these should their booth be in violation of such.
For purposes of example on the most common booth at the show, below are the specifications for a 10’x10’ linear booth. Please consult the online guidelines for other booth configurations and guidelines beyond the linear booth listed below.
Linear Booth
Linear booths have only one side exposed to an aisle and are generally arranged in a series along a straight line. They are also called “in-line” booths.
Dimensions
Regardless of the number of linear booths utilized, (e.g., 10’x20’, 10’x30’, 10’x40’, etc.) display materials should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. No banners or other items may be suspended from the facility ceiling in linear booths in order to obtain heightened visibility.
Any structure exceeding the standard eight-foot (8’) height restriction for linear booths must be submitted for approval by Show Management (Banners or other items not integral to booth structure will be refused above eight feet.) There is a four-foot (4’) height restriction imposed on all materials in the front half (5 feet) of space forward to the aisle. Corner Booth A corner booth is a booth exposed to aisles on two or more sides.
What guidelines, if any, will I need to follow in constructing my island booth?
Exhibit fixtures, components, banners and identification signs will be allowed to a maximum height of 18’ (from the ground to the top of the booth/banner). The entire cubic content of the space may be used up to the maximum height. It is the exhibitor’s responsibility to comply with Display Week’s general terms and conditions. Show management has the right to amend these guidelines at any time, as necessary. If a booth does not comply with the Fire Marshall’s safety rules, there is nothing Freeman, SID, PCM or the convention center can do to override the Fire Marshall decision.
Click here to view the IAEE rules for island booth.
Can I tear down early?
No exhibitor is to begin teardown or packing process until the Exhibit Hall closes. If you are unable to keep to the exhibit schedule you should reconsider exhibiting. Early teardown of one’s exhibit will result in booth selection penalties the following year.
There is a two-part reason behind this policy.
We still have clients entering the show and they have been promised that the full package of exhibitors will be present. You may be the one exhibitor they really wanted to visit by living early, you deprive them of that opportunity.
It impacts your fellow exhibitors. Early teardown not only creates a visual eyesore and a possible physical obstacle to accessing other exhibitors, but it also sends a psychological message to clients that time is up and they need to stop visiting other exhibitors.
Teardown begins once the show ends on Thursday, May 7th, at 2:00 pm.
Can I use my own carpet and/o furniture?
Yes. You are not required to use the items available for rental through the decorator. If another vendor delivers these items to the dock, drayage or special handling labor fees will apply. Note, occasionally “do-it-yourself” carpeting may cause tripping hazards and/or a fire hazard. In these circumstances it may be necessary to secure, for a fee (at exhibitor’s expense), labor to better secure carpeting or replace it should it be a hazard to others. Note, carpet/flooring is not required.
Who is required to hire an Exhibitor Appointed Contractor and submit a Certificate of Insurance?
All booths that are 200 SF or larger require union labor for set up and dismantle. You may choose either GES labor (no Certificate of Insurance is required), or an Exhibitor Appointed Contractor (Certificate of Insurance for the EAC required). An exhibitor appointed contractor (EAC) is a company other than the general or official service provider on the show that requires access to a booth during installation and dismantling.
Where can I find Display Week 2025 registration package prices?
Where is Registration and what hours is it open?
Registration, located in the main lobby of the San Jose Convention Center is open: Sunday, May 11: 8 am – 5pm; Monday, May 12: 7am – 6pm; Tuesday, May 13: 7am – 6pm; Wednesday, May 14: 7am – 5pm; Thursday, May 15: 8am – 5pm and Friday, May 16: 8am – 2pm.
What are my payment options?
We accept only credit cards for online registration. If you would like to pay in cash, by purchase order, wire transfer or another method, please download and submit the PDF.
Where can I find technical support?
For technical support, please contact Customer Service at (+1) 212-460-9700 or registration@sid.org.
Where can I find Visa Invitation Letter?
Apply for Visa Invitation Letter here: https://www.sid.org/Members/Visa-Invitation-Letter. After filling this form, you have an option to request for PDF version of the invitation letter with signature.
Who qualifies for Student Registration Assistance (SRA) discount?
SRA is code available at first come first server basis. To be eligible for a student discount, a current student ID or a letter from the university or other educational institution you attend is required to complete registration. Registration fees will automatically be discounted with a current SID Student membership.
What are the benefits of becoming a member?
Membership Benefits and Application: https://www.sid.org/Members.
Where can I find Hotel/Travel information?
Hotel Reservations/Travel Information: https://www.displayweek.org/attendees/hotel-travel.
Where can I find details of Short Course, Seminar, Luncheon, & Awards Banquet?
Event Enhancements: https://www.displayweek.org/event-enhancements.
When is the Exhibit Hall open?
The Exhibit Hall is open Tuesday, May 13: 10:30am – 6:30pm; Wednesday, May 14: 9am – 5pm; Thursday, May 15: 9am – 2pm
Where can I find Display Week mobile app?
The Display Week mobile app will be available in late April/early May. Download instructions will be sent to all attendees.
When and where can I pick up my badge?
Badges can be picked up at Registration counter which is open 8 AM – 5PM everyday of Display Week. Exhibitor staff can pick up their badges starting Sunday.
What are the visiting hours for the exhibit?
Opening hours:
Tuesday, May 13th 10:30 AM – 6:30 PM
Wednesday, May 14th 9:00 AM – 5:00 PM
Thursday, May 15th 9:00 AM – 2:00 PM
What are the move-in hours for exhibitors?
Sunday, May 11th 7:00 AM – 8:00 PM
Monday May 12th 7:00 AM – 8:00 PM
What is the refund policy?
Registration cancellations received on or before midnight PST April 18, 2025 will receive a full refund minus a 10% cancellation fee. Cancellations received after April 18, 2025 are not eligible for a refund. SID membership is non-refundable.
Do presenters need to register for Display Week and the Symposium?
All presenters are required to register for Display Week. SID papers and posters presenters must register for Symposium. Please note, current SID member receive discounted price. SID membership should be valid past Jun 15th, 2025.
When is the poster presentation scheduled?
Poster presentations will be on Thursday, May 15th 6-8PM
When and where is the Awards Dinner, and are tickets required?
Awards Dinner will be on Tuesday, May 13th 7-9PM. Tickets required.
How can I access session recordings, and how long will they be available?
Recordings will be available for all sessions. To view the recordings of the sessions you are registered for, please add On-Demand Recordings to your registration. Recordings will be made available after the conference until Aug 31, 2025.
Where can I access the SID OLC members network?
SID members network : https://network.sid.org/home
How can Apple employees register for the Apple group?
Apple employees – contact your company representative for Apple group registration at display_tech_communications@group.apple.com
Do individuals need to register with their own emails, and how can I get help with group registration?
Each individual needs to register with their own emails. If you like help with registration for your group, please fill out this form for each registrant. DW Registration Form
